Contact Us

Chat to us live 💬

Just click the Chat icon at the bottom right of the website and one of our helpful team will be there to help. If you see our ‘Help’ icon instead, it means we're offline, but don't worry, you can still leave us a message with your email and we'll get back to you ASAP!

Drop us an email! 📧

You can reach us at valentinarosejewels@gmail.com. We love to hear from you and we will try and get back to you as soon as possible, but please allow longer for our team to respond during busier periods.

For tracking codes please refer to your emails, and remember to check your junk/spam/promotional inbox as sometimes tracking emails may end up in here. Please bear in mind that Royal Mail strikes have held up our deliveries, so your order is on the way but held up. We thank you for your understanding and patience at this busy time.